The Impact English Institute Last updated: 30 Oct 2026
1. Who we are
The Impact English Institute (“we”, “us”, “our”) is an English-language training institute based in Bhopal, Madhya Pradesh, India. This policy explains what personal data we collect through our website why we collect it, how we use it, and the choices you have.
Address: : F-10 / 6 , Main Rd, near MPEB Office, Block A, Hemu Kalani, Bairagarh, Bhopal, Madhya Pradesh 462030 Phone / WhatsApp: +91 8225057706, +91 9993648205
2. What personal data we collect
We collect only what we need:
- Details you give us: name, phone number, email address, city, your English-learning goal, and preferred class timing, when you fill in an enquiry, demo-class, or contact form or message us on WhatsApp.
- Enrolment details (if you join a course): age or date of birth, educational or work background, payment records.
We do not knowingly collect sensitive data such as health, financial account, or government ID details through this website.
3. Why we use your data
- To reply to your enquiry and book a demo class or free level test
- To enrol you, schedule batches, and run your course
- To send class updates, fee reminders, and information about our courses
- To improve our website and services
We use your data only for the purposes above and we ask for your consent before using it for anything else.
4. Consent
When you submit a form, we ask you to tick a box agreeing to this policy. Your consent is voluntary. You can withdraw it at any time by contacting us at the email or number above. Withdrawing consent does not affect anything we did before you withdrew and we may not be able to continue offering you some services afterwards.
5. Cookies and analytics
Our website uses cookies and similar tools to make the site work and to understand how it is used. We use [Google Analytics / Meta Pixel / other tools. You can block or delete cookies in your browser settings, but parts of the site may not work properly.
6. Who we share your data with
We do not sell your personal data. We share it only with:
- Service providers who help us run the website and our operations, such as web hosting, email, form or CRM tools, WhatsApp, payment processors, and analytics providers
- Government or legal authorities when the law requires it
Some of these providers may store data on servers outside India. We choose providers that apply reasonable security safeguards.
7. How long we keep your data
We keep your data only as long as needed for the purposes above. Enquiry details are kept for [e.g. 12 months] if you do not enrol. Enrolment and payment records are kept for [period, e.g. as required by tax law]. After that we delete or anonymise them.
8. How we protect your data
We use reasonable security measures, including [SSL/HTTPS, password-protected systems, limited staff access, regular backups]. No online system is completely secure, so we cannot guarantee absolute security. If a breach affects your data, we will inform you and the authorities as required by law.
9. Your rights
You may ask us to:
- Tell you what personal data we hold about you and how we use it
- Correct or update inaccurate data
- Delete your data
- Withdraw your consent
- Address a complaint about how we handle your data
To use any of these rights, email or call us using the details in Section 1. We will respond within [a reasonable period, e.g. 30 days]. You may nominate another person to exercise your rights on your behalf in case of your death or incapacity.
If we do not resolve your complaint, you may approach the Data Protection Board of India once it begins accepting complaints under the Digital Personal Data Protection Act, 2023.
10. Grievance contact
Phone: 91 8225057706
Available: Monday to Friday , 10 AM to 6 PM
11. Links to other websites
Our site may link to other sites, such as Google Maps, YouTube, or social media pages. We are not responsible for their privacy practices.
12. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows the latest version. If we make significant changes, we will [post a notice on this page / inform you directly].